webMethods Knowlegebase : Failure when sending MDN response to an AS2 message (1757701)

Problem

During the processing sequence, when the MDN message is being returned the following error occurs

For this activity step

03/17/2014 08:22:12.457 PM Service invoke err: wm.EDIINT.rules:sendMDN Processing Default

Message detail

An error occurred invoking the processing service wm.EDIINT.rules:sendMDN for this document. The original error was com.wm.app.tn.err.EXMLException: <EXMLException>

<ErrorCode></ErrorCode>

<Info>wm.tn.doc:view</Info>

<OriginalException>

<JavaClass>com.wm.app.b2b.server.ServiceException</JavaClass>

<Message>You do not have the authority to retrieve this document. Only administrators may access documents that they did not send or receive.</Message>

<StackTrace>com.wm.app.b2b.server.ServiceException: You do not have the authority to retrieve this document. Only administrators may access documents that they did not send or receive.

at wm.tn.docimpl.view(docimpl.java:162)

at sun.reflect.GeneratedMethodAccessor301.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:443)

at com.wm.app.b2b.server.invoke.Invo

If the developer steps through the processing, it completes without incident. The developer does have administrative rights.

On a different server, the process works correctly with the "Default" user

The "Default" accounts are configured the same on both servers. We need to know what we are missing in the configuration that is causing the failure.