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webMethods Knowlegebase : Exception in resolveFixTree: null (1800015)

Troubleshooting


Problem

While trying to create a FIX image, following error is observed:

ERROR[ImageCreationSession] 2019/11/14 10:02:00.290 CET: SUM_ERROR>Exception in resolveFixTree: null

java.lang.NullPointerException: null

at com.softwareag.fixinstall.core.InstallationImpl.getTargetInstalledProducts(InstallationImpl.java:187) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.image(FixDependencyManager.java:408) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.computeDependancy(FixDependencyManager.java:242) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.startComputing(FixDependencyManager.java:203) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.initilizeManager(FixDependencyManager.java:139) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

while trying to create an image, following error is found:

ERROR[ImageCreationSession] 2019/11/14 10:02:00.290 CET: SUM_ERROR>Exception in resolveFixTree: null

java.lang.NullPointerException: null

at com.softwareag.fixinstall.core.InstallationImpl.getTargetInstalledProducts(InstallationImpl.java:187) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.image(FixDependencyManager.java:408) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.computeDependancy(FixDependencyManager.java:242) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.startComputing(FixDependencyManager.java:203) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.FixDependencyManager.initilizeManager(FixDependencyManager.java:139) ~[com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.ImageCreationSession.resolveFixTree(ImageCreationSession.java:201) [com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.core.ImageCreationSession.resolveFixTree(ImageCreationSession.java:110) [com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.app.AbstractFixApplication.resolveFixTree(AbstractFixApplication.java:1115) [com.softwareag.fixinstall.core_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.guiinstaller.FixesDisplayPage.processSelectedFixes(FixesDisplayPage.java:1131) [com.softwareag.fixinstall.guiinstaller_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.guiinstaller.FixesDisplayPage.nextButtonActionPerformed(FixesDisplayPage.java:1001) [com.softwareag.fixinstall.guiinstaller_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.guiinstaller.FixesDisplayPage.access$400(FixesDisplayPage.java:82) [com.softwareag.fixinstall.guiinstaller_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at com.softwareag.fixinstall.guiinstaller.FixesDisplayPage$3.actionPerformed(FixesDisplayPage.java:289) [com.softwareag.fixinstall.guiinstaller_11.0.0.0002-0246.jar:11.0.0.0002-0246]

at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022) [?:1.8.0_212]

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Update Manager (SUM)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"CentOS Linux"}],"Version":"11.0"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17197194

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