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webMethods Knowlegebase : Exception "java.io.IOException: Stale file handle" on the Universal Messaging (1778187)

Troubleshooting


Problem

Following exception is thrown in the Universal Messaging (UM) log where UM is running with Active Passive connecting to the Network File System (NFS) as external storage

+++---

<DateTime>Stale file handle

java.io.IOException: Stale file handle

at java.io.RandomAccessFile.setLength(Native Method)

at com.pcbsys.foundation.persist.fMixedEventManager.writeEvent(fMixedEventManager.java:1644)

at com.pcbsys.foundation.persist.fMixedEventManager.putEvent(fMixedEventManager.java:1347)

at com.pcbsys.nirvana.base.nChannelList.storeEvent(nChannelList.java:955)

at com.pcbsys.nirvana.server.store.cChannelList.storeEvent(cChannelList.java:2672)

at com.pcbsys.nirvana.server.store.cChannelList.storeEvent(cChannelList.java:2648)

at com.pcbsys.nirvana.server.store.cUnCommittedEventManager.holdEvent(cUnCommittedEventManager.java:305)

at com.pcbsys.nirvana.server.store.nQueueCommitManager.addEvent(nQueueCommitManager.java:400)

at com.pcbsys.nirvana.server.fanout.nAsyncTransactionQueueDelivery.write(nAsyncTransactionQueueDelivery.java:262)

at com.pcbsys.nirvana.server.recovery.nQueueRecoveryTask.execute(nQueueRecoveryTask.java:265)

at com.pcbsys.foundation.threads.fThreadPool$WorkerThread.executeTask(fThreadPool.java:725)

at com.pcbsys.foundation.threads.fThreadPool$WorkerThread.runLoop(fThreadPool.java:715)

at com.pcbsys.foundation.threads.fThreadPool$WorkerThread.run(fThreadPool.java:756)

at com.pcbsys.foundation.threads.fThread.localRun(fThread.java:213)

at com.pcbsys.foundation.threads.hThread.run(hThread.java:93)

at java.lang.Thread.run(Thread.java:745)

+++---

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Universal Messaging (NUM)"}],"ARM Case Number":"","Platform":[{"code":"PF061","label":"Unix"}],"Version":"All Version(s)"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Universal Messaging (NUM)"}],"ARM Case Number":"","Platform":[{"code":"PF061","label":"Unix"}],"Version":"All Version(s)"}]

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Historical Number

Product Build 9.8

Document Information

Modified date:
20 March 2025

UID

ibm17210465