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webMethods Knowlegebase : Command Central (CCE) is unable to interact with target Platform Manager (SPM) correctly (1802594)

Troubleshooting


Problem

A target SPM started as systemd service with nologin user cannot be started up after fix installation. The same target SPM started using startup.sh works fine, i.e. it is able to start-up after fix installation. This happens only when using nologin user, i.e. user ID without a login shell. It works fine after modifying the user to have a login shell.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Platform Manager (SPM)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.3"}]

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Document Information

Modified date:
19 March 2025

UID

ibm17191829