IBM Support

Web Server Error When Trying to Browse Images

Troubleshooting


Problem

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Description: When you want to insert an image into a report and you try to browse to the location (URL) where the image is located, an error message like the one below appears: Error Message: Web server error: 501 Not Implemented Solution: To browse images on a Web server, you must enable Web-based Distributed Authoring and Versioning (WebDAV) on your Web server.

Note: iPlanet Web server does not support WebDAV. Steps:

Steps to Enable WebDav

1. If you are using an Apache Web server, configure WebDAV for your server.

2. If you are using Microsoft Internet Information Services (IIS), enable the Read and Directory

Browsing properties for the URL you want to access:

  • Open the Control Panel and double-click Internet Services Manager.
  • Right-click the directory that points to the folder containing the image you want to insert and click Properties. If no directory exists for the folder, create one and point it to the folder.
  • In the Virtual Directory or Directory tab, select the Read and Directory Browsing check boxes and click OK.

3. In IIS 6.0, you must set WebDAV to Allowed in the Web Services Extensions.

4. To confirm that WebDAV is configured correctly, use Internet Explorer as a WebDAV client:

  • In Internet Explorer, from the File menu, click Open.
  • In the Open box, type the URL containing the images you want to browse.
  • Select the Open as a Web Folder check box.
  • Click OK.

If the folder opens successfully, WebDAV is configured correctly. Related documents:] For more information, see the Apache documentation.

Symptom

Web server error: 501 Not Implemented

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.2","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1033952

Document Information

More support for:
Cognos Business Intelligence

Software version:
10.2, 10.2.1, 10.2.2

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
370121

Modified date:
08 May 2025

UID

swg21342156

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