IBM Support

Web access to the Chassis Management Module fails - IBM Flex Systems

Troubleshooting


Problem

Web access to the Chassis Management Module (CMM) fails. The CMM responds to pings and allows logins using the Secure Shell (SSH) protocol. The system is configured with one or more of the following IBM options: Flex System Chassis Management Module,option 68Y7029, any replacement part number This tip is not system specific. This tip is not software specific. This behavior was corrected in CMM firmware version v1.40.1P Build ID: 2PET10P and later. Because the web interface is not available, it is necessary to flash the CMM using the Command Line Interface (CLI). Use the CLI to interact with chassis components.

Resolving The Problem

Source

RETAIN tip: H21308

Symptom

Web access to the Chassis Management Module (CMM) fails.

The CMM responds to pings and allows logins using the Secure Shell (SSH) protocol.

Affected configurations

The system is configured with one or more of the following IBM options:

  • Flex System Chassis Management Module, option 68Y7029, any replacement part number

This tip is not system specific.

This tip is not software specific.

Solution

This behavior was corrected in CMM firmware version v1.40.1P Build ID: 2PET10P and later.

Because the web interface is not available, it is necessary to flash the CMM using the Command Line Interface (CLI).

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

  http://www.ibm.com/support/fixcentral/

Workaround

Use the CLI to interact with chassis components.

Additional information

For details on accessing the CLI, refer to the "Connecting to the CMM" IBM InfoCenter article at the following location:

  http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.cmm.doc/initial_remote_console_connect_cmm.html

For instructions of flashing the firmware, refer to the 'update' CLI command at:

  http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.cmm.doc/cli_command_update.html

Document Location

Worldwide

Operating System

PureFlex System and Flex System:All operating systems listed

[{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW94A","label":"Flex System Manager Node"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}}]

Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5093111