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"WASInstallException: failed to install Update Installer" when installing the WebSphere Application Test Server into Rational Application Developer

Troubleshooting


Problem

Installing the Websphere Application Server 7 Test environment into Rational Application Developer failed due to a "WASInstallException: failed to install Update Installer."

Symptom

You cannot extract or execute the autorun file on your file system.

[{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.5.3;7.5.5.4;7.5.5.5;8.0;8.0.1;8.0.3;8.0.4","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Rational Application Developer for WebSphere Software

Software version:
7.5.5.3, 7.5.5.4, 7.5.5.5, 8.0, 8.0.1, 8.0.3, 8.0.4

Operating system(s):
Windows

Document number:
467691

Modified date:
16 June 2018

UID

swg21585650

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