Troubleshooting
Problem
The WAAPI XML parser does not handle byte_order_mark characters (hex EFBBBF) and generates a parser error.
Symptom
Error will be similar to: "WAAPIClient: Invalid XML - line 0. contents invalid in prologue".
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web GUI","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21625246