Troubleshooting
Problem
This technote explains why an error will occur when attempting to add a new file to source control using IBM® Rational® ClearCase® on Microsoft® Windows® accessing a UNIX® or Linux® VOB in an interoperation (interop) environment.
Symptom
- Attempts to add a new object to source control in a UNIX VOB from Windows results in the following error:
V:\user_wx\testvob2\source>cleartool mkelem file.txt
Creation comments for "file.txt":
mkelem comment
.
cleartool: Error: Vob server operation "Create Container" failed.
Additional information may be available in the vob_log on host "VOB_server"
cleartool: Error: Unable to create directory "\\VOB_server\vobstore\testvob2.vbs\s\sdft\1a":
operation not permitted.
cleartool: Error: Unable to create element "file.txt".
Errors in vob_log on the UNIX/Linux server:
12/23/02 13:27:29 vob_server(20995): Error: unable to set ownership of file s/sdft/16/28: Not owner
12/23/02 13:27:29 vob_server(20995): Error: Unable to create container /vobstore/testvob2.vbs/s/sdft/1a: Not owner
cleartool describe -long of the VOB from Windows:
H:\>cleartool desc -l vob:\testvob2
versioned object base "\testvob2"
created 02-Jan-03.11:53:46 by ClearCase Administrator (vobadm.tesas@VOB_server) "Created using create_vob(8s)."
VOB family feature level: 3
VOB storage host:pathname "VOB_server.domain.com:/4clearcase//vobadm/vobstore/testvob2.vbs"
VOB storage global pathname "\\VOB_server.domain.com\home\vobadm\vobstore\testvob2.vbs"
database schema version: 54
VOB ownership:
owner nobody
group nobody
Additional groups:
group nobody
group domain\group1
credmap for logged in user from Windows:
C:\Rational\ClearCase\etc\utils>credmap VOB_server.domain.com
Identity on local system:
User: domain\user_wx (NT:S-1-5-21-2025429....)
Primary group: domain\group1 (NT:S-1-5-21-2025429....)
The primary group, domain\group1, of the user account is in the VOB's Additional Group list, but the cleartool describe for the VOB shows nobody as the group owner on Windows.
Note: A describe of the same VOB from the UNIX/Linux side shows the correct group ownership.
- You may also see slightly different error messages on the Linux log file such as the following:
2013-05-15T08:52:40-04:00 vob_server(31498): Error: unable to set ownership of file s/sdft/0/30/tmp_1108.138: Operation not permitted
2013-05-15T08:52:40-04:00 vob_server(31498): Error: Unable to create container /disk1/vobstrg/cadscript.vbs/s/sdft/0/30/tmp_1108.138: Operation not permitted
2013-05-15T08:52:40-04:00 vob_server(31498): Error: unable to set ownership of file s/sdft/16/2e/tmp_1108.139: Operation not permitted
2013-05-15T08:52:40-04:00 vob_server(31498): Error: Unable to create container /disk1/vobstrg/cadscript.vbs/s/sdft/16/2e/tmp_1108.139: Operation not permitted
2013-05-15T08:52:40-04:00 vob_server(31498): Error: unable to set ownership of file s/sdft/11/35/tmp_1108.140: Operation not permitted
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Interop","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF015","label":"IRIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.1;7.1;7.1.1;7.1.2;8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Interop: CCFS","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21147316