Troubleshooting
Problem
A failure to validate a Hyper-V/VMM target may be due to being unable to get a response from the Kerberos Domain Controller to allow authentication to the target
You may see the following messages in the logs when troubleshooting:
mediation-vmm-5588b78d76-j9g4f: 2021-05-28 22:30:47,573 WARN [sdk-op-1032] [AbstractCachedConnectorFactory] : [<vmm_server_fqdn>:Discovery] Could not get connector with 'VmmCredentials [username=<username>, target=<vmm_server_fqdn, port=5985, hash=-1095192748]' credentials to remove it from factory
mediation-vmm-5588b78d76-j9g4f: Caused by: com.vmturbo.platform.VMTRoot.OperationalEntities.Mediation.Connectors.windows.wsman.transport.auth.kerberos.KerberosAuthenticationException: Cannot authenticate ‘<username>@<DOMAIN>.COM' user in ‘<DOMAIN>.COM' domain
mediation-vmm-5588b78d76-j9g4f: Caused by: java.net.SocketTimeoutException: Receive timed out
The following may also be seen:
2021-01-26 06:18:50,521 INFO [SrvRecord validator #0] [KRB5] : [<target_name>:Discovery] Kerberos LDAP :: The KDC <kdc_server_fqdn>:88 is rejected until re-validated in background
Document Location
Worldwide
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Document Information
Modified date:
20 June 2023
UID
ibm16857005