Troubleshooting
Problem
The Virtual Machine Disk (.vmdk) included in the OVA package for an image downloaded from PureApplication System may not be usable with tools that can normally work with virtual machine disk files. Unzipping the virtual machine disk file may resolve the problem.
Symptom
Extracting the .vmdk file from an OVA package for a PureApplication System image and loading the .vmdk into a tool may yield the following errors:
Unable to retrieve disk information. The file specified is not a virtual disk.
Unable to change virtual machine power state: The file specified is not a virtual disk.
Cause
The .vmdk file included in PureApplication System images is often compressed or zipped. The file needs to be unzipped to be compatible with tools that manipulate .vmdk files.
Diagnosing The Problem
Use the Unix file command to see information about the format of the .vmdk file.
The sample output below shows a .vmdk file that is compressed.
file *.vmdk
RHEL61-64.vmdk: gzip compressed data, was "RHEL61-64.vmdk", from Unix, last modified: Mon Feb 3 17:36:38 2014, max compression
Resolving The Problem
Unzip the .vmdk before using it with virtual machine disk tools. Note that this strips the vmdk extension from the file names.
gunzip *.vmdk -S vmdk
Rename the files back to *.vmdk
mv RHEL61-64. RHEL61-64.vmdk
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Document Information
Modified date:
15 June 2018
UID
swg21687755