IBM Support

Virtual HMC shows multipathd errors in the messages log

Troubleshooting


Problem

The log /var/log/messages shows repetitive messages against multipathd.

Symptom

Example messages errors:

Dec 28 03:51:48 hmc01 multipathd[937]: sda: failed to get udev uid: Invalid argument
Dec 28 03:51:48 hmc01 multipathd[937]: sda: failed to get sysfs uid: Invalid argument
Dec 28 03:51:48 hmc01 multipathd[937]: sda: failed to get sgio uid: No such file or directory

Cause

There have been reported issues with Linux installations in VMware client deployments where multipathd messages will report in the operating system.  Virtual HMCs on VMware began reporting the multipathd messages at V9R2M950.  It is unknown the full impact of what the errors cause to the running HMC operating system. The workaround provided in this tip is suggested as a remediation.

Environment

VMware virtual appliances
HMC Version 9 Release 2 M950

Diagnosing The Problem

This tip applies when the multipathd errors are present in the messages file.

Resolving The Problem

Edit the the virtual machine definition from the VMware ESXi Virtual Machines menus.
Select the virtual machine and navigate to Edit -> VM options > Advanced twisty -> Configuration Parameters -> Edit Configuration.  Then :

In the Name column, enter disk.EnableUUID.
In the Value column, enter TRUE.


Beginning of procedure:
Click "Edit" to "Edit this virtual machine's settings"
image 8058

Toggle to the "VM Options" button, then click "Advanced"
image 8059
Once Advanced is expanded, click "Edit Configuration"
image 8061
Click "Add parameter"
image 8062

Scroll to the end and "Click to edit the key"
image 8063
Enter "disk.EnableUUID" under Key and TRUE under Value, then click OK to save the change
image 8064
In order for the change to take effect the HMC should be shutdown/halted, then use VMware to click "Power off"
image 8065
Then click "Power on" to pick up the new disk.EnableUUID setting and bring the HMC back up.
image 8066
End of procedure.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB08","label":"Cognitive Systems"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SGGSNP","label":"Hardware Management Console V9"},"ARM Category":[{"code":"a8m0z000000bowEAAQ","label":"Hardware Management Console"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2.0"}]

Document Information

Modified date:
22 September 2021

UID

ibm16404376