IBM Support

"Validate SQL Error ... CCRWS.AccountSetT_SetSortOrd" when saving changes after using 'Reorder' (in "Maintain - Account Structure - Define") caused by account code having a 'space' in it

Troubleshooting


Problem

User clicks "Maintain > Account Structure > Define". User clicks on the window "Reorder". User makes a change, and clicks 'save'. An error appears. Problem affects all users (including ADM). User also gets a similar error when using "Reorder" within 'Account Structure > Movement Extensions - Define'. However, "Reorder" works OK inside "Company Structure > Define".

Symptom

Standard Error
Source: ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server
was unable to process request. ---> System.Exception: Validate SQL Error
at Cognos.Controller.SEC.ParameterValidator.ValidateParameter(String
sParamType, String sItem, String sReadWrite)
at Cognos.Controller.SEC.ParameterValidator.ValidateParameter(String
sParamType, DataSet ds, String sReadWrite, String sColName)
at Cognos.Controller.Proxy.CCRWS.AccountSetT_SetSortOrd(String
sGuid, String sUser, DataSet rsSortOrd)
--- End of inner exception stack trace ---
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object
Source, Object Description, Object HelpFile, Object HelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo,
String sErrSource, String sErrDesc, String sErrHelpFile, Int32
lErrHelpContext)
at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32 lErrNo,
String sErrSource, String sErrDesc)
at Cognos.Controller.Cache.AccountSetCache.SetSortOrd(DataSet
rsSortOrd)
at Cognos.Controller.Forms.Form.frmAccount.SaveSortOrder()

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21963541

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