IBM Support

Using the Web Console for Session with a Server does not work.

Troubleshooting


Problem

Using the Web Console for Session with a Server does not work.

Symptom

Sterling Control Center 5.2

Use Web Console to connect to a monitored server.

The session gets created:

INFO: SCCWebClientServiceImpl - Web Client logged in: nnnn

INFO: SCCWebClientServiceImpl - session created

but afterwards an error occurs.

Error Message

ERROR /webclient - Exception while dispatching incoming RPC call
com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract java.util.ArrayList com.sterlingcommerce.scc.client.web.client.SCCWebClientService.getServerListView Objects(java.lang.String,java.lang.String[],boolean,boolean,com.sterlingcommerce .scc.client.web.client.data.CCWObjectCriteria) throws com.sterlingcommerce.scc.client.web.client.InvalidSessionException,com.sterlingc ommerce.scc.client.web.client.CCWebException' threw an unexpected exception: java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit

The important part of the message is:

java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX11332

Document Information

Modified date:
17 December 2019

UID

swg21551549

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