Troubleshooting
Problem
You install or start IBM Installation Manager with the sudo command. You receive an error after running the command.
Symptom
You run one of the following commands:
$sudo ./install
$sudo ./IBMIM
And receive error output like:
(IBMIM:13302): Gdk-CRITICAL **: gdk_window_set_keep_above: assertion `GDK_IS_WINDOW (window)' failed
(IBMIM:13302): Gdk-CRITICAL **: gdk_window_set_keep_below: assertion `GDK_IS_WINDOW (window)' failed
(IBMIM:13302): Gdk-CRITICAL **: gdk_window_set_keep_below: assertion `GDK_IS_WINDOW (window)' failed
(IBMIM:13302): Gdk-CRITICAL **: gdk_window_show: assertion `GDK_IS_WINDOW (window)' failed
(IBMIM:13302): Gtk-WARNING **: Screen for GtkWindow not set; you must always set
a screen for a GtkWindow before using the window
(IBMIM:13302): Gdk-CRITICAL **: gdk_window_withdraw: assertion `GDK_IS_WINDOW (window)' failed
...
...
Cause
The errors are caused by specifics of the sudo command.
For example, on some operating systems the environment variables LD_*, LDR_*, LIBPATH, SHLIB_PATH and other variables that control dynamic linking are removed from the environment before execution begins for security reasons. As a result, some dynamic libraries are unreachable.
Resolving The Problem
To work around this issue:
1. Log in as root to install Installation Manager in administrator mode.
2. On some operating systems, you can switch to the root account using the sudo command:
$sudo su#
After switching to the root account, the missing environment variables mentioned above might be restored and the Installation Manager installation command works:
#./install
For more details about specific operation systems refer to the sudo man pages:
$man sudo
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Document Information
More support for:
IBM Installation Manager
Software version:
1.2.1, 1.3, 1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.3.4.1, 1.4
Operating system(s):
AIX, HP-UX, Linux, Solaris
Document number:
139457
Modified date:
25 October 2021
UID
swg21439898