IBM Support

Using the PC5250 Trace Facility

Troubleshooting


Problem

This document includes a tutorial on using the Access for Windows PC5250 emulator trace facility.

Resolving The Problem

This document includes a tutorial on using the Access for Windows PC5250 emulator trace facility.

1. Start the PC5250 Trace.

a) From the PC, select START-> PROGRAMS -> IBM iSERIES ACCESS FOR WINDOWS -> EMULATOR -> TRACE FACILITY

This graphic is a picture of the pc5250 window.

b) Select the following:

o Under Function Name, select 5250 Emulator.
o Under Component Name, select Communication data.
o Under Trace Options, select TCP/IP.

This graphic is a picture of the pc5250 trace window once we have selected the Emulator, Component Name and the trace options.

Press Start.

2. Start the pc5250 session and re-create the failure.

3. End the PC5250 Trace.

a) The trace window is still open. Take the option to Stop the trace.

This graphic is a picture of the pc5250 trace window  taking the STOP option.

b) Take the option to Save the trace.

This graphic is a picture of the pc5250 showing the option to SAVE the trace.

A window will appear.

This picture is a graphic of the Save trace window for pc5250.

Ensure the option for Replace unformatted trace file is selected, as shown here.

Click OK.

c) Take the option to Format the trace.

This picture is a graphic of formatting the pc5250 trace.

A window will appear.

This graphic is a picture of the location of where we will put the unformatted trace.


Browse to save the Name of resulting file on your desktop.

This graphic is a picture of saving the formatted pc5250  trace.

Select Save.

d) Locating the trace file.

On your desktop, there should be a file called NSTRC.TLG; e-mail it to your Support Representative.

Note: You can e-mail the file to IBM Support at ibmi_support@ecurep.ibm.com. You should make sure the subject line of the e-mail is your entire PMR number; for example, Subject: PMR XXXXX,XXX,XXX.

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0"}]

Historical Number

561911398

Document Information

Modified date:
18 December 2019

UID

nas8N1012273