Using GUI results in "Missing charsets in String to FontSet conversion" warning

Troubleshooting

Problem

Attempts to use the graphical user interface (GUI) in IBM Rational ClearCase results in the message "Warning: Missing charsets in String to FontSet conversion".

Symptom

Scenario 1:

Using a display back setting to view xclearcase on Solaris while remotely logged in to Linux® fails
with the following errors:

Warning: Missing charsets in String to FontSet conversion Warning: Cannot Convert string "-dt-interface system-medium-r-normal-m*-*-*-*-*-*-*-*-*-" to type FontSet Warning: Unable to load any usable fontset. Warning: NAME: FONTLIST_DEFAULT_TAG_STRING CLASS: XmRendition Conversion failed. Cannot Load font.

prompt> xclearcase

Scenario 2:

The graphical options for listing and comparing versions using either cleartool lsvtree -graph or cleartool diff -graph report the following warning messages:

> cleartool diff -graph -pre .cti Missing charsets in String to FontSet conversion Cannot convert string "-misc-kochi mincho-medium-r-normal--0-*-*-*-*-*-*-*" to type FontSet

> cleartool lsvtree -graph .cti Warning:Missing charsets in String to FontSet conversion Warning:Missing charsets in String to FontSet conversion Warning:Missing charsets in String to FontSet conversion Warning:Missing charsets in String to FontSet conversion Warning:Cannot convert string "-misc-kochi mincho-medium-r-normal--0-*-*-*-*-*-*-*" to type FontSet Segmentation fault

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"GUI: xclearcase","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF015","label":"IRIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Rational ClearCase

Software version:
7.0

Operating system(s):
AIX, HP-UX, IRIX, Linux, Solaris

Document number:
332839

Modified date:
16 June 2018

UID

swg21146408

IBM Support

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