IBM Support

Using backslash path separators is not supported for Websphere DataPower SOA Appliance and can cause unpredictable results

Troubleshooting


Problem

The use of the backslash path separator "\"is not supported for the IBM Websphere DataPower SOA Appliance and can cause unpredictable results.

Symptom

When using backslash path separators in XML, XSLT, WSDL, XSD, or other files that are being used by an IBM Websphere DataPower SOA Appliance configuration, unpredictable problems may occur when the appliance attempts to process or reference the unsupported backslash path location.

Following is an example scenario where this issue has been observed. When exporting a domain configuration with a " .\" path separator used within a referenced schema file, the resulting export package may have problems during a subsequent import. This may result in the following:

  • An error is seen in the subsequent Import Configuration results.
  • System log may show the following error:

    Import: Filesystem full

  • System log may show the following error:

    File Import error

Diagnosing The Problem

Check the files that are being used for the IBM WebSphere DataPower SOA Appliance configuration and verify that the unsupported backslash path separator "\" is not being used.

Resolving The Problem

By replacing the unsupported backslash "\" path separators with the proper forward-slash "/" path separators, the backslash path separator problems may be resolved.

[{"Product":{"code":"SS6L4E","label":"WebSphere DataPower Integration Appliance XI50"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"3.7.1;3.7.2;3.7.3;3.8;4.0.1;4.0.2","Edition":"Edition Independent","Line of Business":{"code":"","label":""}},{"Product":{"code":"SS6L5J","label":"WebSphere DataPower XML Security Gateway XS40"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"3.7.3;3.7.2;3.7.1","Edition":"Edition Independent","Line of Business":{"code":"","label":""}},{"Product":{"code":"SS6L6N","label":"WebSphere DataPower XML Accelerator XA35"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"3.7.3;3.7.2;3.7.1","Edition":"Edition Independent","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
19 August 2022

UID

swg21392239