Using the Access for Windows Navigator to Start the Database or Remote Command Host Server Fails

Troubleshooting

Problem

The Access for Windows Navigator provides an option to Start the IBM i Access Host Servers; however, it cannot start some of them.

Resolving The Problem

The Access for Windows Navigator provides an option to Start the IBM i Access Host Servers. To access this option, do the following:

1.	Expand My Connections.
2.	Expand the system you are trying to change.
3.	Expand Network.
4.	Expand Servers.
5.	Click iSeries Access or System i Access.
6.	Right-click individual server for options.

The start option for the Database Server or the Remote Command server will fail with a series of error messages which may include some or all of the following:

o	A server communications error has occurred. Please contact your next level of support.
o	An error occurred while opening the QATOCSTART file on system
o	An error occurred while starting server Database (or Remote Command).

If the history log is started on the Access for Windows PC, an entry may be seen for CWBCO1001 or CWBCO1003 with RC10061. These error messages indicate the server that caused the communications error is not started. The help text associated with this error describes how to start the server with the STRHOSTSVR command; however, it does not mention the Access for Windows Navigator interface.

The reason for these failures is that the Access for Windows Navigator uses Database and Remote Command connections to start the other servers. Because these servers must be active for the function to work, the Access for Windows Navigator cannot be used to start Database or Remote Command host servers. The STRHOSTSVR *DATABASE command or the STRHOSTSVR *RMTCMD command must be used from an IBM i OS command line. This is working as designed.

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0"}]

Historical Number

28803727

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Document Information

Modified date:
18 December 2019

UID

nas8N1016741

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