Troubleshooting
Problem
Users are having problems creating job reqs in the correct language while using the External Req URL. Users are creating jobs in the wrong language when creating jobs without logging in to BrassRing.
Cause
When using the External Req URL the user will be sent to the language of the req in their browser language. If their browser language is Danish and the req exists in Danish the default language of the req will be selected as Danish.
Diagnosing The Problem
The External Req URL will automatically select the default language of the req form to be the language of the browser.
Resolving The Problem
If a user has a browser language of Danish for example and they want to create a job req in English they would need to select the pencil icon at the top of the req form to change the language of the req before they start creating the job.
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Document Information
More support for:
IBM Kenexa BrassRing on Cloud
Software version:
All Versions
Document number:
717353
Modified date:
13 July 2018
UID
ibm10717353