IBM Support

Users are not logged out of the Requirements Management (RM) application after the LTPA timeout period is reached.

Troubleshooting


Problem

When the IBM Lightweight Third Party Authentication (LTPA) timeout value is set on the application server you use (WebSphere® Application Server or WebSphere Application Server Liberty Profile), the Jazz Team Server for the Requirements Management application does not log out users after the timeout period is reached.

Symptom

Users can continue working in the web version of the RM application after the LTPA timeout period is reached. Users are not redirected to the login page.

Cause

The OAuth access token keeps users logged in.

Resolving The Problem

The LTPA timeout value that is set for the application server you use (WebSphere® Application Server or WebSphere Application Server Liberty Profile) must match the OAuth access token timeout property value that is set in Jazz Team Server.

Refer to Configuring authentication session timeout  for instructions how to set the value.

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Product Alias/Synonym

Rational DOORS Next Generation

Document Information

Modified date:
19 November 2019

UID

swg21701088