Troubleshooting
Problem
This technote provides some suggestions for solving the problem of Username/Password is invalid when configure the LDAP in IBM® Rational® RequisitePro® project user security.
Resolving The Problem
When the search base or the user account or both are incorrect, it can cause the Username/Password is invalid error. Try the following suggestions:
1. Use rpsetup setrpldapmap command (rather than editing manually) to re-build the LDAP configuration file config.ini, and the mapping section should look like:
[LDAP_ReqPro_Map]
ldap_user_attribute=samAccountName
reqpro_user_field=1
2. If there is a space in the base search (-b), the entire base search has to be enclosed in single quotes. Use this command:
rpsetup setldapsearch <configfile> "-s sub -b 'ou=User Accounts,dc=domainname,dc=com' \"samAccountName=%login%\""
3. Bind DN (-D) has to be a DN. Please consult the LDAP administrator to find the DN of the user "user@domainname.com". Also remember that if the user's DN has spaces then the entire DN has to be enclosed within single quotes. Generally the user DN format is like the base search.
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Document Information
Modified date:
16 June 2018
UID
swg21281288