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"User program exit code: 1618" error installing TWS on Windows

Troubleshooting


Problem

The installation of Tivoli Workload Scheduler (TWS) on a Windows platform fails at the "Install with roll back Tivoli Workload Scheduler agent" step.

Symptom

The TWS installation fails with the following error:-

It failed for the following reason:
OUT [
CMW3202E Command failed.]
ERR [
DISSE0442I Execution of user program 'during_install - C:
<TWS_Home>\_uninstall\ACTIONTOOLS\echoOnFile.cmd ("C:
<TWS_Home>\_uninstall\ACTIONTOOLS\FLOW_FRESH.historyFile" twsadm
FP922 FP922 MASTER FP922 null)' completed with result: 'success'.
DISSE0198I User program exit code: 0
DISSE0197E Execution of user program 'during_install - C:
\IBM\TWA\TWS\_uninstall\ACTIONTOOLS\vcredist.cmd ("C:
\Users\itmadmin\AppData\Local\Temp\2\TWA\tws86")' failed.
DISSE0198I User program exit code: 1618
DISSE0123E Unable to execute or complete execution of program
'during_undo - C:\IBM\TWA\TWS\ShutdownLwa.cmd ()'.
DISSE0005E Operation unsuccessful.
]

[{"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"8.6;8.5.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21636747

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