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A user is not authenticated when creating initial context

Troubleshooting


Problem

Getting LDAP exception while creating a new instance of Workflow system.

Symptom

[4/16/15 13:56:29:117 CDT] 000000bd BusinessExcep E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "sendCommandBytes" on bean "BeanId(FileNetEngine#peengine-ejb.jar#PESENDAPIRPC, null)". Exception data: The user is not authenticated. Message was: javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials] Root cause:javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3079)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3025)

Cause

CE Bootstrap user password had changed.

Resolving The Problem

Rebootstrap the CE and redeploy resolved the issue.

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2;5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21991098

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