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The user name and password combination is not valid for a local login.

Troubleshooting


Problem

Receive the following error after entering your User ID and Password and clicking Log In on an iOS device The user name and password you entered is not valid for a local login.

Symptom

The user name and password combination that you entered is not valid for a local login. Try again.

You may also see an error similar to below in Xcode when trying to login from the iOS device:


[{"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF014","label":"iOS"}],"Version":"7.5.2;7.5.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21973563