Troubleshooting
Problem
Users cannot create any cases from Case Manager Client on one of the solutions. It generates CDEWG423E error.
Symptom
Here is the screen capture of the actual error:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m0z000000cwFFAAY","label":"Case Management-\u003ECase Client\/App Usage"}],"ARM Case Number":"TS005726244","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
04 May 2025
UID
ibm16464247