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User gets error -951 when connecting to the Informix Server

Troubleshooting


Problem

All users get error "Get Shadow password for user [username]" when connecting to database server running on Linux, Unix

Symptom

When you try to connect to the database server you get error -951, and any user that tries to connect to the database server gets the same error as well.


If the instance is up and you are trying to connect you will see the following error message:
Get Shadow Password for user [informix] failed!
Check for password aging/account lock-out.
listener-thread: err = -951: oserr = 0: errstr = informix: Incorrect password or user informix is not known on the database server.

[{"Product":{"code":"SSGU8G","label":"Informix Servers"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.4;11.7;11.5;11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21599148