IBM Support

User custom settings are lost after applying an IBM Tivoli Monitoring fix pack

Troubleshooting


Problem

Custom settings and variables located in configuration files may be lost when upgrading ITM using a fix pack. These files include .INI files, .CONFIG files, .ENV files, and more. This technote explains which configuration files are preserved during an upgrade, which configuration files are not preserved, and the behavior of custom settings in configuration files.

[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITM Distributed Installer V6","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.1;6.2;6.2.1;6.2.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
24 July 2020

UID

swg21307768