IBM Support

User cannot login to TM1 Application web

Troubleshooting


Problem

User cannot login to TM1 Application web and receives an error "Could not login to any available servers with the provided credentials" Same user can loing to tm1web without any problem.

Symptom

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg22015798