Question & Answer
Question
How can I use a custom time zone offset to show date and time information in email headers when previewing .msg files?
Answer
IBM Content Navigator introduced a new parameter ENGINE3_TIMEZONEOFFSET to set a custom time zone. By default, IBM Content Navigator will query the operating system and use its time zone settings to show data and time in email headers when previewing .msg files.
You can use ENGINE3_TIMEZONEOFFSET to set time zone offset for the date and time information in email headers.
ENGINE3_TIMEZONEOFFSET value definition:
# the value that ranges from -96 to 96, each representing a 15 minute time-offset from GMT time
# this value can be set to 0xF000, to query the operating system and use its time zone settings.
# the value 0 will default to the current GMT time
How to change ENGINE3_TIMEZONEOFFSET value:
1. Edit the DocServices.properties file in the ICN WEB-INF directory and change ENGINE3_TIMEZONEOFFSET value. For example:
ENGINE3_TIMEZONEOFFSET=0 (GMT time)
ENGINE3_TIMEZONEOFFSET=32 (GMT + 8)
ENGINE3_TIMEZONEOFFSET=0xF000 (operating system time zone)
2. Save the updated DocServices.properties.
Note that daylight savings is not supported. The sent time in msg files when viewed in Outlook can be an hour different from the time sent when an image of the msg file is created.
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Document Information
Modified date:
17 June 2018
UID
swg22005251