IBM Support

Use of Asterisk in Reverse Proxy Routing File Prevents WebSEAL from Starting

Troubleshooting


Problem

For the component portion of a routing file entry an asterisk (*) may be specified to log data for all components. When an attempt is made to restart the Web Reverse Proxy (WebSEAL), after having deployed this change in the routing file, the Web Reverse Proxy will fail to start.

Resolving The Problem

In the Web Reverse Proxy (WebSEAL) Routing file do not set a single entry containing an asterisk for all components, for example the following entry will prevent the Web Reverse Proxy from starting after the change is deployed:

*:*.9:UTF8FILE:pdweb_trace.log

Instead set multiple lines containing specific component names, for example:

mgr:*.9:UTF8FILE:pdweb_trace.log
ras:*.9:UTF8FILE:pdweb_trace.log
acl:*.9:UTF8FILE:pdweb_trace.log
idb:*.9:UTF8FILE:pdweb_trace.log
ira:*.9:UTF8FILE:pdweb_trace.log
wiv:*.9:UTF8FILE:pdweb_trace.log
wns:*.9:UTF8FILE:pdweb_trace.log
wwa:*.9:UTF8FILE:pdweb_trace.log
bas:*.9:UTF8FILE:pdweb_trace.log
bcf:*.9:UTF8FILE:pdweb_trace.log

Setting these entries in the routing file will permit the Web Reverse Proxy to start after the change is deployed.

Note that this is not an issue in ISAM versions later than stipulated here (a single entry can be used from 8.0.1.0).

[{"Product":{"code":"SSPREK","label":"Tivoli Access Manager for e-business"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"WebSeal AMP Appliance","Platform":[{"code":"PF004","label":"Appliance"}],"Version":"8.0;8.0.0.2;8.0.0.4;8.0.0.5","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

More support for:
Tivoli Access Manager for e-business

Software version:
8.0, 8.0.0.2, 8.0.0.4, 8.0.0.5

Operating system(s):
Appliance

Document number:
519421

Modified date:
16 June 2018

UID

swg21690413

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