Troubleshooting
Problem
Error logging into Analyst on Vista, or, Windows 7, or, 2008 Server OS.
Symptom
There was an error connecting the demo libraries. Please make sure the user has full access to all the demo libraries and restart analyst
Click ok
The operation failed. When reporting the problem, please include the following information:
[E US00015] Unable to update system file: 0 090040013 90040012 90040014 40040000 80040000 (code=*)
Code: US0015 at LoginUser[126]
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;10.1","Edition":"Workstation","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21380414