IBM Support

Upgrading Jazz for Service Management and Tivoli Common Reports and Tivoli Storage Productivity Center reports from 5.2.x to 5.2.y

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Abstract

To enable you to quickly upgrade from Tivoli Storage Productivity Center Version 5.2.x to 5.2.y, the ability to install or upgrade Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports during the upgrade process depends on the status of your current reporting environment.

If you do not have any of the reporting components installed before the upgrade, the upgrade process is streamlined to include only those steps required to upgrade Tivoli Storage Productivity Center Version 5.2.x to 5.2.y.

If you do have some or all of the reporting components installed before the upgrade, the ability to install or upgrade the reporting components during the upgrade process depends on your reporting environment as described in this tech note.

If you are unable to install or upgrade the reporting components during the upgrade process and you want to use Tivoli Storage Productivity Center reports with Tivoli Storage Productivity Center Version 5.2.y, you can install the reporting components after you complete the upgrade.

This procedure applies to version 5.2.15 and earlier.

Content

The following tables list the actions that you can take during an upgrade depending on the status of your reporting environment. The tables are presented by Tivoli Storage Productivity Center server environment (single server or multiple server) and upgrade tool (wizard or silent mode).

Upgrading in a single server environment by using the wizard

Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports before the upgradeAllowable actions for reports during the upgrade
Jazz for Service Management and Tivoli Common Reporting are not installed.

Tivoli Storage Productivity Center reports are not installed.

You cannot install or upgrade Jazz for Service Management and Tivoli Common Reporting or install Tivoli Storage Productivity Center reports during the upgrade.

To install or upgrade the reporting components:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Restart the Tivoli Storage Productivity Center installation program.
  3. Install or upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting.
  4. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
You cannot install Tivoli Storage Productivity Center reports during the upgrade.

To install reports:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Restart the Tivoli Storage Productivity Center installation program.
  3. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting during the upgrade.

You can also upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade the Tivoli Storage Productivity Center reports.

Upgrading in a single server environment by using silent mode
Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports before the upgradeAllowable actions for reports during the upgrade
Jazz for Service Management and Tivoli Common Reporting are not installed.

Tivoli Storage Productivity Center reports are not installed.

You cannot install or upgrade Jazz for Service Management and Tivoli Common Reporting or Tivoli Storage Productivity Center reports during the upgrade.

To install or upgrade the reporting components:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Start the Tivoli Storage Productivity Center installation program.
  3. Install or upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting.
  4. Install or upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
You cannot install Tivoli Storage Productivity Center reports during the upgrade.

To install reports:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Start the Tivoli Storage Productivity Center installation program.
  3. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You must upgrade the Tivoli Storage Productivity Center reports.

Upgrading in a multiple server environment by using the program, where the database is on Server A and the Tivoli Storage Productivity Center servers and Jazz for Service Management and Tivoli Common Reporting are on Server B

Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports on Server B before the upgradeAllowable actions for reports on Server B during the upgrade
Jazz for Service Management and Tivoli Common Reporting are not installed.

Tivoli Storage Productivity Center reports are not installed.

You cannot install or upgrade Jazz for Service Management and Tivoli Common Reporting or install Tivoli Storage Productivity Center reports during the upgrade.

To install or upgrade the reporting components:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Restart the Tivoli Storage Productivity Center installation program on Server B.
  3. Install or upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting.
  4. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
You cannot install Tivoli Storage Productivity Center reports during the upgrade.

To install reports:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Restart the Tivoli Storage Productivity Center installation program on Server B.
  3. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting during the upgrade.

You can also upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade the Tivoli Storage Productivity Center reports.

Upgrading in a multiple server environment by using the silent mode, where the database is on Server A and the Tivoli Storage Productivity Center servers and Jazz for Service Management and Tivoli Common Reporting are on Server B
Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports on Server B before the upgrade Allowable actions for reports on Server B during the upgrade
Jazz for Service Management and Tivoli Common Reporting are not installed.

Tivoli Storage Productivity Center reports are not installed.

You cannot install or upgrade Jazz for Service Management and Tivoli Common Reporting or Tivoli Storage Productivity Center reports during the upgrade.

To install or upgrade the reporting components:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Start the Tivoli Storage Productivity Center installation program on Server B.
  3. Install or upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting.
  4. Install or upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are not installed.
You cannot install Tivoli Storage Productivity Center reports during the upgrade.

To install reports:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Start the Tivoli Storage Productivity Center installation program on Server B.
  3. Install the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You must upgrade the Tivoli Storage Productivity Center reports.

Upgrading in a multiple server environment by using the program, where the database and Tivoli Storage Productivity Center servers are on Server A and Jazz for Service Management and Tivoli Common Reporting are on Server B

Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports on Server B before the upgradeAllowable actions for reports on Server B during the upgrade
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting during the upgrade.

You can also upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You can upgrade the Tivoli Storage Productivity Center reports.

Upgrading in a multiple server environment by using the silent mode, where the database and Tivoli Storage Productivity Center servers are on Server A and Jazz for Service Management and Tivoli Common Reporting are on Server B

Status of Jazz for Service Management and Tivoli Common Reporting and Tivoli Storage Productivity Center reports on Server B before the upgrade Allowable actions for reports on Server B during the upgrade
Jazz for Service Management and Tivoli Common Reporting are installed, but the installed versions are not supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.
You cannot upgrade Jazz for Service Management and Tivoli Common Reporting or Tivoli Storage Productivity Center reports during the upgrade.

To upgrade the reporting components:
  1. Complete the Tivoli Storage Productivity Center upgrade.
  2. Start the Tivoli Storage Productivity Center installation program on Server B.
  3. Upgrade to the supported versions of Jazz for Service Management and Tivoli Common Reporting.
  4. Upgrade the Tivoli Storage Productivity Center reports.
Jazz for Service Management and Tivoli Common Reporting are installed and the installed versions are supported by Tivoli Storage Productivity Center Version 5.2.y.

Tivoli Storage Productivity Center reports are installed.</p>
You must upgrade the Tivoli Storage Productivity Center reports.

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Document Information

Modified date:
22 February 2022

UID

swg21687650