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Upgrading ETM results in errors "Item Handle must not be null" in async_migration.log file

Troubleshooting


Problem

Upgrading IBM Engineering Test Management (ETM) to version 7.x results in errors "Item Handle must not be null" in the async_migration.log file.

Symptom

Your async_migration.log file contains the following error messages:
[qm: AsynchronousTaskRunner-1 @@ 12:12] ERROR com.ibm.rqm.asynchronous.migration.framework - Unable to migrate Artifact: itemId [[UUID <uuid>]] stateId [[UUID <uuid>]] streamUUID [<uuid>] java.lang.IllegalArgumentException: Item Handle must not be null at com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:742)

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"ARM Category":[{"code":"a8m50000000CjQMAA0","label":"Test Management-\u003EUpgrade-\u003ERQM Specific Upgrade"}],"ARM Case Number":"TS008986750","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
20 April 2022

UID

ibm16572253