Troubleshooting
Problem
Upgrading a DB2 Server installation may fail with 1603 if the IBM Data Server Driver Package is also installed.
Symptom
An upgrade of DB2 will fail, reporting that 'A major error occurred while installing DB2 on this computer.' and a log file will be generated. This end of this log file will contain:
Action 10:17:44: VerifyPrereqsCA.
Action start 10:17:44: VerifyPrereqsCA.
CustomAction VerifyPrereqsCA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:17:44: VerifyPrereqsCA. Return value 3.
Action 10:17:44: SetupCompleteError.
Action start 10:17:44: SetupCompleteError.
[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Install\/Migrate\/Upgrade - Install\/Setup - GUI","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.5;11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
30 April 2025
UID
swg21997787