IBM Support

Upgrade status on one object store shows the upgrade is In Progress. Never completed.

Troubleshooting


Problem

FileNet P8 Content Engine upgrade from 5.5.8.0 to 5.5.12.0. When checking the upgrade status one object store has not completed the upgrade. It is showing In Progress. Never completed. Other three object stores completed. Not sure how to complete the one object store upgrade.

Symptom

Upgrade remains as In Progress

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"ARM Category":[{"code":"a8m50000000L0p1AAC","label":"Content Engine-\u003EUpgrade"}],"ARM Case Number":"TS015495996","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
28 April 2025

UID

ibm17122482