IBM Support

Upgrade of cluster node from 5.2.6.1 to 5.2.6.3 fails

Troubleshooting


Problem

Customer had a 2 node cluster on Linux Suze. They later installed node 3 and node 4 on Redhat and then removed nodes 1 and 2. Therefore they had a 2 node cluster with node names node3 and node4.

Symptom

The upgrade of the primary node (named node 3) fails with a DB update error:

/opt/siadmin/SFG/install/repository/scripts/EFrame_TableChanges.sql
must be applied to the database.
/opt/siadmin/SFG/install/repository/scripts/EFrame_IndexAdds.sql must
be applied to the database.
/opt/siadmin/SFG/install/repository/scripts/EFrame_IndexDrops.sql must
be applied to the database.

SQL scripts has been generated. Please apply SQLs and try fresh
installation...
Installation will exit now
Error '22' installing service files.
Exception in thread "main" java.io.IOException: Running command failed,
for command: /opt/siadmin/SFG/install/bin/InstallService.sh
at com.ibm.sterling.afc.install.process.BackendInstaller.
runCommand(BackendInstaller.java:217)
at com.ibm.sterling.afc.install.process.BackendInstaller.
patchEnv(BackendInstaller.java:161)
at com.ibm.sterling.afc.install.process.BackendInstaller.main
(BackendInstaller.java:65)

Applying the Eframe scripts then trying to install again didn't resolve the issue. the upgrade kept suggesting the same database changes.

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All;5.2.6;5.2.5","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
04 March 2019

UID

swg22000331

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