IBM Support

Update(s) for HMC 8.8.2

Troubleshooting


Problem

This document provides instructions to update the HMC Version 8.8.2 with the latest fixes for 8.8.2

Resolving The Problem


Note: 8.8.2 end of fix support was 2016-10-31. IBM Support recommends upgrading to the latest release.

For upgrade options see IBM support document Recommended Fixes - HMC Code Upgrades at http://www-01.ibm.com/support/docview.wss?uid=nas8N1021840


New GUI Option: Beginning with HMC V8R8.1 Service Pack 1, a new Enhanced GUI option is now available. When logging into the GUI, both the Classic option and Enhanced option are available for selection on the login screen. Select Classic for the original view, or Enhanced for the new view. For further information on the options and tasks available, refer to the IBM Knowledge Center. Also, on the login screen click on "Learn more about HMC software interface options" link for task mapping information.


Readme files for 8.8.2 fixes can be found at the following URLs:
V8R8.2 Corrective service fix SP3: https://delivery04.dhe.ibm.com/sar/CMA/HMA/06irt/0/MH01583.readme.html
V8R8.2 Corrective service fix MH01688: https://download4.boulder.ibm.com/sar/CMA/HMA/06r1n/0/MH01688.readme.html


If the HMC has not been restarted recently, you should restart before you begin the updates.


Tab navigation

.iso images


Important information when using .iso images for 8.8.2 corrective service fixes
The HMC is now able to read .iso files. This provides additional options for updating from media. Available options are:

1) Burn the iso file as image to CD-R/DVD-R.
This is the traditional method used in the past and requires one CD/DVD per fix.
2) Copy one or more iso files to media.
The fixes are copied to media as data. The media can be CD-R, DVD-R, or USB. Multiple fixes (iso files) can be placed on the same media if space permits.

Do the following to obtain the Version 8.8.2 Required Corrective Service Fixes:
Step 1: Download Corrective service fix SP3: HMC_Update_V8R820_SP3.iso
Download Corrective service fix MH01688: MH01688.iso

1. Install Service Pack 3 (SP3)
To install SP3, load the media on the HMC:
- If using DVD, load media into the DVD drive on the HMC.
- If using USB flash drive, plug flash drive into USB port. Wait until you hear three beeps (or approximately one minute) for the HMC to detect the flash drive.

a In the HMC Navigation pane, select Updates.
b In the Work pane, click the Update HMC button. The "HMC Install Corrective Service Wizard" panel is displayed.
c On the Current HMC Driver Information panel, click Next.
d On the Select Service Repository panel, click Removable Media, then click Next.
e On the Installation and Configuration Options panel, select either CD-ROM or DVD-RAM, or USB Flash Memory Device, then click Next.
f On the Select Service Package panel,
Data files: click HMC_Update_V8R820_SP3.iso, then click Next.
DVD image: select media image - no description, then click Next.
g On the Confirm Service Installation panel, click Finish .
The HMC interface retrieves the update package from the DVD and begins the installation process.

h The HMC Install Corrective Service Progress panel indicates "Corrective Service installation was successful". Then, click OK.

Install Corrective Service Progress

i Restart the HMC after the installation of the update has completed. The restart ensures all changes are available immediately.
To reboot immediately, select Yes.

It is mandatory that you restart the HMC.

Stop and restart the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.  To reboot immediately, click on Yes.

j. At the Hardware Management Console login prompt, log in using your user ID and password. Select either Classic or Enhanced view.

2. Install Corrective Service PTF MH01688
To install MH01688, load the media on the HMC:
- If using DVD, load media into the DVD drive on the HMC.
- If using USB flash drive, plug flash drive into USB port. Wait until you hear three beeps (or approximately one minute) for the HMC to detect the flash drive.

a In the HMC Navigation pane, select Updates.
b In the Work pane, click the Update HMC button. The "HMC Install Corrective Service Wizard" panel is displayed.
c On the Current HMC Driver Information panel, click Next.
d On the Select Service Repository panel, click Removable Media, then click Next.
e On the Installation and Configuration Options panel, select either CD-ROM or DVD-RAM, or USB Flash Memory Device, then click Next.
f On the Select Service Package panel,
Data files: click MH01688.iso, then click Next.
DVD image: select media image - no description, then click Next.
g On the Confirm Service Installation panel, click Finish .
The HMC interface retrieves the update package from the DVD and begins the installation process.
h The HMC Install Corrective Service Progress panel indicates "Corrective Service installation was successful". Then, click OK.

Install Corrective Service Progress

i Restart the HMC after the installation of the update has completed. The restart ensures all changes are available immediately. To reboot immediately, select Yes.

It is mandatory that you restart the HMC.

Stop and restart the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.  To reboot immediately, click on Yes.

j. At the Hardware Management Console login prompt, log in using your user ID and password. Select either Classic or Enhanced view.

Ordering / Using DVDs


To obtain the media for Version 8.8.2 Mandatory Corrective Service Fixes

Step 1: Order the 8.8.2 corrective service fix:
MH01583 (SP3)
MH01688

1. Install the Corrective Service Fix SP3
To install SP3, load the DVD into the DVD drive on the HMC. Then, do the following to install the fix:

a In the HMC Navigation pane, select Updates.
b In the Work pane, click the Update HMC button. The HMC Install Corrective Service Wizard screen is shown.
c On the Current HMC Driver Information panel, click Next
d On the Select Service Repository panel, click Removable Media, and click Next.
e On the Installation and Configuration Options panel, click CD-ROM or DVD-RAM, and click Next.
f On the Select Service Package panel, click media image - no description, and click Next.
g On the Confirm Service Installation panel, click Finish.
The HMC interface retrieves the update package from the CD and begins the installation process.

h The HMC Install Corrective Service Progress panel indicates "Corrective Service installation was successful". Then, click OK.

Install Corrective Service Progress

i. Reboot the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.
To reboot immediately, click Yes.

It is mandatory that you reboot the HMC.

Stop and restart the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.  To reboot immediately, click on Yes.

j At the Hardware Management Console login prompt, log in using your user ID and password. Select either Classic or Enhanced view.

2. Install Corrective Service PTF MH01688
To install MH01688, load the media on the HMC:
- If using DVD, load media into the DVD drive on the HMC.
- If using USB flash drive, plug flash drive into USB port. Wait until you hear three beeps (or approximately one minute) for the HMC to detect the flash drive.

a In the HMC Navigation pane, select Updates.
b In the Work pane, click the Update HMC button. The "HMC Install Corrective Service Wizard" panel is displayed.
c On the Current HMC Driver Information panel, click Next.
d On the Select Service Repository panel, click Removable Media, then click Next.
e On the Installation and Configuration Options panel, select either CD-ROM or DVD-RAM, or USB Flash Memory Device, then click Next.
f On the Select Service Package panel,
Data files: click MH01688.iso, then click Next.
DVD image: select media image - no description, then click Next.
g On the Confirm Service Installation panel, click Finish .
The HMC interface retrieves the update package from the DVD and begins the installation process.
h The HMC Install Corrective Service Progress panel indicates "Corrective Service installation was successful". Then, click OK.

Install Corrective Service Progress

i Restart the HMC after the installation of the update has completed. The restart ensures all changes are available immediately. To reboot immediately, select Yes.

It is mandatory that you restart the HMC.

Stop and restart the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.  To reboot immediately, click on Yes.

j. At the Hardware Management Console login prompt, log in using your user ID and password. Select either Classic or Enhanced view.

Internet


To install Version 8.8.2 Required Corrective Service fixes directly from the IBM FTP site, do the following:


Prerequisites
a HMC must have network connectivity to the Internet
b External firewall must allow FTP.

If the HMC does not have direct access to the IBM FTP site, the files can be downloaded and placed on a local FTP server.

To upgrade from a local server instead of direct from the IBM ftp site, do the following:

1. Use FTP to do a binary download of the upgrade files from the IBM server to a directory on a local FTP server:

                   IBM Server:    public.dhe.ibm.com/software/server/hmc/updates/                   File:       HMC_Update_V8R820_SP3.iso                   IBM Server:    public.dhe.ibm.com/software/server/hmc/fixes/                   File:       MH01688.iso  

2. Perform the upgrade as described below.

1. Install the Corrective Service Fix SP3
To install SP3, do the following::

a In the HMC Navigation pane, select Updates.
b In the Work pane, click the Update HMC button. The "HMC Install Corrective Service Wizard" panel is displayed.
c On the Current HMC Driver Information panel, click Next
d On the Select Service Repository panel, click Remote Server, then click Next.
e On the Installation and Configuration Options panel:
(If using a local FTP server, modify the entries as appropriate for your local FTP server)

  			Remote server type:	FTP  			Remote Server:		public.dhe.ibm.com  			User ID:		            anonymous  			Password:		  			Remote directory:	/software/server/hmc/updates  

Click Next.

f Wait while a list of available updates is retrieved.

Wait while a list of available updates is retrieved

g On the Select Service Package panel, scroll down to HMC_Update_V8R820_SP3.iso , click to select, and click Next.

Tip: You can use your browser's find feature (Ctrl+f on the HMC) to search for the package.



h On the Confirm Service Installation panel, click Finish.
The HMC interface retrieves the update package from the FTP site and begins the installation process.

Note: The file is placed temporarily in the directory /dump/efix. To monitor progress of the download portion of the update, open a restricted shell session and type the following command: ls -l /dump/efix. This command displays file size. Therefore, repeating the command shows progress. The total size of the HMC_Update_V8R820_SP3.iso file is 2,320,693,248G.

i The HMC Install Corrective Service Progress panel indicates "Corrective Service installation was successful". Click OK.

Install Corrective Service Progress

j Restart the HMC after the installation of the update has completed. The restart ensures all changes are available immediately. To restart immediately, click on Yes.

It is mandatory that you restart the HMC after each update.

 Stop and restart the HMC after the installation of the update has completed. The reboot ensures all changes are available immediately.  To reboot immediately, click on Yes.

k At the Hardware Management Console log-in prompt, log in using your user ID and password. Select either Classic or Enhanced view.

2. Install Corrective Service Fix PTF MH01688

Repeat Step 1 with the changes to Steps e and g shown in blue below:

e On the Installation and Configuration Options panel:
(If using a local FTP server, modify the entries as appropriate for your local FTP server)

  			Remote server type:	FTP  			Remote Server:		public.dhe.ibm.com  			User ID:			anonymous  			Password:		  			Remote directory:	/software/server/hmc/fixes    


g On the Select Service Package panel, scroll down to MH01688.iso, click to select, then click Next.

The total size of the MH01688.iso file is available in the readme link above.

It is mandatory that you restart the HMC after each update.


Note: Serviceable events E3550046 and E212E121 may be created during the initial installation/upgrade if the HMC is rebooted when no servers are attached. These events can be ignored and closed.



Verifying a Successful Update

After the HMC was restarted, do the following to verify that the HMC upgrade was successful:
1.Select Welcome from the Navigation panel.
2.Point your mouse over the HMC Version link on the Content panel to display the Version information. You will see the following:

Version: 8
Release: 8.2.0
Service Pack: 3
HMC Build level 20170207.1
MH01688: Fix for HMC V8R8.2.0 SP3 (02-07-2017)
","base_version=V8R8.2.0

Backup of HMC Data, and Requirements for Recovery of HMC

It is recommended that you perform a backup of the HMC. Instructions for the HMC backup are provided at the following link:
http://www-01.ibm.com/support/knowledgecenter/8286-42A/p8ha1/backuphmcdata.htm?cp=8247-22L&lang=en

HMC 7.7.8 and Later: DVD-RAM is no longer supported for backup and restore of console data.

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Historical Number

726414397

Document Information

Modified date:
22 September 2021

UID

nas8N1021589