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Update or rollback fails after using the Eclipse Software Updates option to install third party software

Troubleshooting


Problem

You use IBM Installation Manager to install IBM Eclipse based packages. You then use the Eclipse Software Updates option to install third party software for these packages. When you use Installation Manager to update or rollback a package, a failure occurs.

Symptom

You update or rollback a package using Installation Manager. The update or rollback fails in one of the following phases:

  • Reconciling configuration with eclipse
  • Initializing eclipse
  • Complete for eclipse
  • Validation of eclipse

The Installation Manager log file reports the failure as one of the following:
  • Eclipse p2 reconciler returned with error status=13, check for possible logs in C:/Program Files/IBM/SDP/configuration for more information.
  • Eclipse initialize returned with error status=-1.
  • Validation of Eclipse installation configuration failed because it references features or bundles in its "platform.xml" file that do not exist.

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Document Information

Modified date:
25 October 2021

UID

swg21415770

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