Troubleshooting
Problem
This technote identifies how a user can resolve the error, Protocol/Feature requires a license and no valid license key (Web_Ext_WebServices), which might occur when launching IBM Rational Performance Test Schedule.
Cause
The full error message is as follows:
The Protocol/Feature requires a license and no valid license key (Web_Ext_WebServices) was found to enable it, so the Performance Test Authenticate User can't be executed.
Log file shows:
16:47:46 (rational) Server started on TEST for: RequisitePro
16:47:46 (rational) LTvu LT_500VT
16:47:46 (ibmratl) Server started on TEST for: ibmrptsoa
16:47:46 (ibmratl) ibmrpt
16:47:46 (lmgrd) rational using TCP-port 4239
16:47:46 (lmgrd) rational using TCP-port 4239
16:47:46 (lmgrd) ibmratl using TCP-port 4241
16:48:00 (ibmratl) TCP_NODELAY NOT enabled
16:48:00 (ibmratl) OUT: "ibmrpt" basbindi@TEST
16:48:09 (ibmratl) OUT: "ibmrptsoa" basbindi@TEST
16:48:18 (rational) TCP_NODELAY NOT enabled
16:48:18 (rational) UNSUPPORTED: "RPT_Ext_WebServices" (PORT_AT_HOST_PLUS ) basbindi@ipaddress (License server system does not support this feature. (-18,327))
This error occurs because an IBM Rational RPT WebServices Extension key is required and is not installed.
Resolving The Problem
To resolve this issue, perform the following:
- Generate and import RPT_Ext_WebServices
- In the License Key Center (LKC) after selecting the Get Key link select the following:
IBM Rational Functional and Performance Testing license keys
IBM Rational Performance Tester Extension For SOA Floating License Key
Note: This key is served as Rational RPT_Ext_WebServices.
you will need a key for this.
This key is obtained by selecting the following links:
IBM Rational Functional and Performance Testing license keys
IBM Rational Tester for SOA Quality Floating License Key
This key is served as Rational ibmrptsoa
Related Information
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Document Information
Modified date:
16 June 2018
UID
swg21260081