IBM Support

"Unsupported OLEDB provider sqloledb.1" when using Database Conversion Utility

Troubleshooting


Problem

User launches Controller Configuration, and opens section "Database Connections". User highlights database (for example "default") and clicks green "play" button ("run" button). Database Conversion Utility appears. User clicks 'connect' button. User receives error message.

Symptom

Unsupported OLEDB provider sqloledb.1

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1

Operating system(s):
Windows

Document number:
162007

Modified date:
08 May 2025

UID

swg21502763

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