Troubleshooting
Problem
User launches Controller Configuration, and opens section "Database Connections". User highlights database (for example "default") and clicks green "play" button ("run" button). Database Conversion Utility appears. User clicks 'connect' button. User receives error message.
Symptom
Unsupported OLEDB provider sqloledb.1
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.1
Operating system(s):
Windows
Document number:
162007
Modified date:
08 May 2025
UID
swg21502763
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