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Troubleshooting
Problem
When ICD Agent make the SSH connection to VNC Docker image, the following message is shown:
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@ WARNING: UNPROTECTED PRIVATE KEY FILE! @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Permissions for 'vnc_session_key' are too open.
It is required that your private key files are NOT accessible by others.
This private key will be ignored.
Load key "vnc_session_key": bad permissions
vnc@XXX.XX.XXX.XX's password:
@ WARNING: UNPROTECTED PRIVATE KEY FILE! @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Permissions for 'vnc_session_key' are too open.
It is required that your private key files are NOT accessible by others.
This private key will be ignored.
Load key "vnc_session_key": bad permissions
vnc@XXX.XX.XXX.XX's password:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"ARM Category":[{"code":"a8m500000008b63AAA","label":"SRM Category (Service Desk, Service Catalog, Solutions and Surveys)-\u003ESRM - Service Desk Category-\u003ESRM - SD - Tivoli Remote Diagnostics"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
More support for:
IBM Control Desk
Component:
SRM Category (Service Desk, Service Catalog, Solutions and Surveys)->SRM - Service Desk Category->SRM - SD - Tivoli Remote Diagnostics
Software version:
All Versions
Document number:
6557072
Modified date:
16 February 2022
UID
ibm16557072
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