IBM Support

Unknown Server Error on Tableau Server

Troubleshooting


Problem

You encountered an "Unknown Server Error" when opening a workbook on Tableau Server.

Symptom

The error message below encountered:

Cause

It could be due to performance issue on Tableau server.

Resolving The Problem

Please contact IBM Technical Support.

[{"Product":{"code":"SSJSMF","label":"Platform Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS8U32","label":"IBM Spectrum LSF Analytics"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

isg3T1025167