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"Unknown file format for Excel file in dsLayout" when opening Data Entry form

Troubleshooting


Problem

Customer has recently upgraded their version of Controller. During testing, user clicks 'Company - Data Entry - Reported Values'. User chooses form/parameters, and clicks 'Open'. An error appears. - A similar error occurs when opening the form inside 'Maintain - Form Structure - Define'. Problem only affects some database(s). Opening forms from a different database works OK.

Symptom

Data Entry - Reported Values:

Error Details
Source: ControllerForms12
Description: Unknown file format for Excel file in dsLayout
at Cognos.Controller.ControllerForms12.clsDataEntry.ActivateDataEntryForm()
at Cognos.Controller.ControllerForms12.clsDataEntry.OpenSelectedForm (UserParameters& UserSelection, OpenType openType).

Maintain - Form Structure - Define:


Standard Error

Error Details:
Source: ControllerForms12.FDCommonFunc.FD_ExtractFormLayout
Description: Unknown file format for Excel file in dsLayout

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21999345

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