Troubleshooting
Problem
'Unknown Error' occurring when saving the Contributor web client.
Symptom
Dialog Popup Error Message:
The following error was reported by the server:-
Error in client PlanningErrorLog.csv:
Duplicate item caption
Database errors: Source: Microsoft OLE DB Provider for SQL Server Description: There are no rows in the current fetch buffer. Source: Microsoft OLE DB Provider for SQL Server Description: The statement has been terminated. Source: Microsoft OLE DB Provider for SQL Server Description: Multiple-step OLE DB operation generated errors. Check each OLEDB status value, if available. No work was done. Details: nodestate
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Planning - Analyst 7.3;Planning - Analyst 8.1;Planning - Contributor 7.3;Planning - Contributor 8.1;Planning - Contributor 8.2;Planning - Contributor 8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Historical Number
1029125
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Document Information
Modified date:
09 May 2025
UID
swg21346695