IBM Support

Uninstalling Crystal Reports Version 8.5 runtime

Troubleshooting


Problem

If you want Crystal report version 10 by default one should uninstall Crystal report version 8.5

Resolving The Problem

By default, TestManager SR3 uses the Crystal Reports Version 8.5 runtime to run your
listing reports. After you re-create all modified reports to be compatible with Crystal
Reports Version 10, uninstall the Crystal Reports Version 8.5 runtime so that
TestManager SR3 uses the Crystal Reports Version 10 runtime to run your reports.



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Document Information

Modified date:
16 June 2018

UID

swg21200974