IBM Support

Unicode characters are not appearing properly in console and API results even though they appear correctly in the DB *|*

Question & Answer


Question

Unicode characters are not appearing properly in console and API results even though they appear correctly in the DB *|* -0642EE3707039A1385257917007D6064- *|*

Answer

Technote (troubleshooting)


Problem(Abstract)

Unicode characters are not appearing properly in console and API results even though they appear correctly in the DB

Symptom

SSCAP Supply Chain Applications (MCF)
Release 7x 8x

Unicode characters (UTF-8) are not appearing properly in the console and API results (when using the API tester for example) even though the characters appear properly in the database.


Resolving the problem

If using a Java program to read the data (or input the data) set the system property "file.encoding" to "UTF-8" as follows:

System.setProperty("file.encoding" "UTF-8");

For console-related issues first set the encoding type in the Web Browser (in Internet Explorer: View->Encoding->UTF-8). If inputting data in the API tester be sure to first set the encoding type in the Web Browser before pasting the input data into the textbox. Then when you run the API tester the results should reflect the Unicode characters correctly.

Historical Number

NFX4797

Product Alias/Synonym

Severity


Normal

Type


CoreChange

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS73G6","label":"Sterling Total Payments for Financial Services"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
12 October 2021

UID

ibm10764737