IBM Support

Unexpected time differences and unparseable date errors after upgrading to ClearQuest Version 7.1.2.9 or later

Troubleshooting


Problem

After upgrading to IBM Rational ClearQuest (CQ) Version 7.1.2.9 or later on certain locales, including Japanese, Korean, Chinese, and Swedish, users might see error messages such as "Unparsable date" when viewing or working with date and time fields. Other users might notice a time difference of one hour for certain date and time fields after applying one of the previously mentioned patches.

Symptom


Unparsable date error messages are displayed when viewing or working with date and time fields. Unexpected differences of one hour for date and time fields display after applying one of the previously mentioned patches.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web Client (7.1)","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.2.10;7.1.2.11;7.1.2.12;7.1.2.9","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21633698