Troubleshooting
Problem
User clicks "Maintain - System Audit Log - Browse". User receives error.
Symptom
Screen:

Unexpected Error
Unexpected Error: Something unexpected happened. You may have to restart the application to continue.
Reason:
[SWTException] Failed to execute runnable (java.lang.StackOverflowError)
[SWTException] Failed to execute runnable (java.lang.StackOverflowError)
Failed to execute runnable (java.lang.StackOverflowError)
Caused by StackOverflowError: null
--- stack trace ---
org.eclipse.swt.SWTException: Failed to execute runnable (java.lang.StackOverflowError)
at org.eclipse.swt.SWT.error(SWT.java:4282)
at org.eclipse.swt.SWT.error(SWT.java:4197)
<...>
at com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:144)
at java.lang.Thread.run(Thread.java:736)
Caused by: java.lang.StackOverflowError: null
at java.util.HashMap$1.iterator(HashMap.java:588)
at java.util.HashSet.iterator(HashSet.java:162)
at java.util.AbstractCollection.toArray(AbstractCollection.java:352)
at java.util.ArrayList.<init>(ArrayList.java:87)
at com.ibm.cognos.ccr.extdim.internal.DefaultExtendedDimensionMember.getMembers(DefaultExtendedDimensionMember.java:191)
at com.ibm.cognos.ccr.extdim.internal.DefaultExtendedDimensionMember.initLevel(DefaultExtendedDimensionMember.java:215)
at com.ibm.cognos.ccr.extdim.internal.DefaultExtendedDimensionMember.initLevel(DefaultExtendedDimensionMember.java:217)
at
<...>
at com.ibm.cognos.ccr.extdim.internal.DefaultExtendedDimensionMember.addMember(DefaultExtendedDimensionMember.java:164)
at com.ibm.cognos.ccr.extdim.internal.DefaultExtendedDimensionsModel.buildMembers(DefaultExtendedDimensionsModel.java:237)
<...>
CCR.LOG (C:\Program Files\IBM\cognos\c10\log):
15:29:32,189 INFO [cognos.ccr.integration.ServerIntegrationFacade] Executing inAccountModelDAO.load
15:29:32,189 INFO [cognos.ccr.integration.ServerIntegrationFacade] model context execution time: 0 ms.
15:29:32,189 INFO [cognos.ccr.integration.ServerIntegrationFacade] shared models execution time: 0 ms.
15:29:33,734 ERROR [ccr.account.internal.AccountModelBTOSQLDAO] Account with code: xxxxxxxx11CLO cannot be found reconcile relation for account: xxxxxxxx11OB is not created.
15:29:33,734 ERROR [ccr.account.internal.AccountModelBTOSQLDAO] Account with code: xxxxxxxx10CLO cannot be found reconcile relation for account: xxxxxxxx10OB is not created.
15:29:33,734 ERROR [ccr.account.internal.AccountModelBTOSQLDAO] Account with code: xxxxxxxx19CLO cannot be found reconcile relation for account: xxxxxxxx19OB is not created.
15:29:33,734 ERROR [ccr.account.internal.AccountModelBTOSQLDAO] Account with code: xxxxxxxx18CLO cannot be found reconcile relation for account: xxxxxxxx18OB is not created.
<...>
15:29:33,905 INFO [cognos.ccr.integration.ServerIntegrationFacade] operation execution time: 1716 ms.
15:29:33,921 INFO [cognos.ccr.integration.ServerIntegrationFacade] Finished inAccountModelDAO.load
15:29:33,921 INFO [cognos.ccr.integration.ServerIntegrationFacade] 1716 milliseconds
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Document Information
Modified date:
08 May 2025
UID
swg21687398