IBM Support

"Unexpected Error ... [ArrayIndexOutOfBoundsException] 27 >= 27" when click 'Print Preview' inside Command Center

Troubleshooting


Problem

User opens Command Center. User expands some submissions. User presses 'Print Preview'. An error appears.

Symptom

User clicks 'Print Preview' here:

Error Message:

[ArrayIndexOutOfBoundsException] 27 >= 27
27 >=
27
---
stack trace
---
java.lang.ArrayIndexOutOfBoundsException: 27 >= 27
at java.util.Vector.elementAt(Vector.java:482)
at javax.swing.table.DefaultTableColumnModel.getColumn(DefaultTableColumnModel.java:306)
at com.ibm.cognos.ccr
.core.ui.report.ReportTable.addTextArea(ReportTable.java:369)
at com.ibm.cognos.ccr.c4.ui.report.ControlBoardGroupReportFactory.addColumnHeader(ControlBoardGroupReportFactory.java:243)
at
com.ibm.cognos.ccr.c4.ui.report.ControlBoardGroupReportF
actory.addSubmissionGroupColumnHeaders(ControlBoardGroupReportFactory.
java:149)
at
com.ibm.cognos.ccr.c4.ui.report.ControlBoardGroupReportFactory.doCreateSummaryReport(ControlBoardGroupReportFactory.java:127)
at com.ibm.cognos.ccr.c4.ui.report.
ControlBoardGroupReportFactory.createReport(ControlBoardGroupReportFactory.java:74)
at com.ibm.cognos.ccr.c4.ui.internal.views.group.ControlBoardController.printPreview(ControlBoardController.java:642)

<....>

at java.lang.Thread.run(Thread.java:798)

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.2.1

Operating system(s):
Windows

Document number:
276747

Modified date:
08 May 2025

UID

swg21981622

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